A Primer on Interaction Design

Feb 28, 2022

Interaction design (IxD) is a key component of user experience (UX) design. It involves designing the interactions between a user and a product or service in order to create meaningful experiences that lead to desired outcomes. It’s an incredibly important aspect of UX design, because if the user isn’t able to interact with the product or service in a way that meets their needs, then they will likely abandon it. Let’s take a closer look at what interaction design entails

What Is Interaction Design?

Interaction design is all about creating meaningful interactions between users and products or services in order to achieve desired outcomes. This involves designing interfaces that allow users to interact with digital products or services, as well as physical spaces like stores or restaurants. The primary goal of IxD is to provide users with an enjoyable and satisfying experience when interacting with these products and services.

The IxD Process

The process of interaction design begins by understanding who the user is—their goals, motivations, needs, preferences, etc.—and what problem they are trying to solve or task they are trying to accomplish. Once this information has been gathered, designers can start prototyping ideas for how users will interact with the product or service. This can involve creating wireframes, clickable prototypes, mock-ups, etc., which can be tested by real people in order to identify any potential issues before the product is launched. After launch, ongoing testing can be used to continuously improve the interaction design based on feedback from customers.

Accompanying Elements of Interaction Design

In addition to designing the interactions themselves, there are other elements that need to be taken into consideration in order for IxD projects to be successful. These include usability testing (to ensure that designs meet user needs) and visual design (to make sure that designs are aesthetically pleasing). In some cases, audio/visual elements may also need to be designed in order for users to better understand how the product works or how it should be used.


Interaction design plays an important role in creating meaningful experiences for users when interacting with products or services. It’s all about understanding who your target audience is and designing interactions that meet their needs while providing them with an enjoyable experience. By taking a comprehensive approach—which includes usability testing and visual design—interaction designers can create effective solutions that meet users’ needs while improving their overall satisfaction with your product or service.